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Accounting/Auditing

Sr. Controller

Fay Servicing

Location
Tampa or Rosemont or Dallas, TX · Hybrid
Compensation
$171,000 – $225,000
Job type
Direct hire
Experience
Director
Industry
Financial Services

+$7,500 via BYOR if placed through BYOR

About the role

Job Locations Candidates must sit in either Tampa, FL or Dallas, TX or Rosemont, IL.

This position is responsible for leading the accounting, payroll, and accounts payable functions for the enterprise, including all entities, ensuring timely month-end close processes and accurate financial reporting. The Senior Controller serves as the primary liaison with external financial audit firms and is accountable for identifying and implementing opportunities for process optimization. This position requires deep expertise in mortgage servicing finance or financial services segments, strong leadership, deep management skills, and a proactive approach to process improvement and risk management.

The Senior Controller collaborates with third-party valuation firms to assess mortgage servicing rights, ensure compliance with relevant accounting standards, and support the budgeting and forecasting processes. The scope of responsibilities includes oversight for cash flow management, responsibility for maintaining balance sheet reconciliations, and ensuring intercompany accounts are balanced, bank accounts are reconciled, and appropriate controls are in place to deter fraud. This role manages internal reporting, disbursement reviews, payroll, debt reporting, lender covenant compliance, and coordination of multiple audits. Further, the role will be responsible for documenting management’s position on current and emerging accounting treatments under United States generally accepted accounting principles (“U.S. GAAP” or “GAAP”) that do or would impact the entities within the organization.

Additionally, this position leads efforts to enhance key accounting processes and controls, update procedures and act as the finance executive liaison with auditors and regulators. This role supports the development and growth of the accounting team by providing guidance and working collaboratively to develop, enhance, and document policies and procedures. This position is responsible for reviewing contracts to accurately determine asset ownership and ensure proper financial recognition.

We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included, and is presented with equal opportunities to be successful. This is an equal-opportunity workplace. The company and affiliated companies participate in E-Verify.

Qualifications

Bachelor’s Degree in Accounting, Finance, or related field

CPA, or equivalent professional certification

15+ years’ progressive experience in accounting

10+ years’ experience in a senior accounting role within mortgage servicing for financial services segments, including Controller-level experience

Previous experience managing people and leading teams

Must-haves

Strong financial reporting, summarization, and communication skills, with demonstrated ability to present complex financial data to executive stakeholders

Strong knowledge of U.S. GAAP, investor reporting requirements (e.g., Fannie Mae, Freddie Mac, Ginnie Mae), and MSR valuation, with experience in financial audits, internal controls, and regulatory compliance

Deep understanding of enterprise accounting systems, cash flow operations, cost structures, and financial resource planning

Advanced proficiency in accounting software systems, with exceptional organizational and recordkeeping capabilities

Experience with mortgage servicing platforms and ERP systems (e.g., SAP, Oracle, or similar)

Advanced skills in Microsoft Excel, Word, and Outlook

Strong verbal and written communication skills

Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization to influence and drive required results

Effective management skills to include talent selection, training, coaching, mentorship, and performance management

Strength of leadership with proven ability to foster an environment of positive employee engagement and trust

Demonstrated ability to quickly establish credibility, coupled with recognizing and supporting the organization’s culture, values, and priorities

Collaborative and consultative work style

Able to manage and lead change; agile; high learning agility

Client-focused with strong execution skills and results orientation; able to link to business needs with tactical execution and results

Strong analytical skills coupled with sound judgement; strong problem-solving abilities

Ability to analyze and interpret data to identify opportunities and propose solutions

Strong project management skills with the ability to effectively lead matrix teams

Strong attention to detail; strong quality and compliance orientation

Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment; effective time management for self and team

Self-directed; ability to proactively surface questions, opportunities, issues, and concerns

Professional maturity, integrity, and the ability to maintain confidential data and information

Strong business acumen; strong fiscal and technical aptitude

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